Garage Door Genie Will Not Close

The majority of garage doors manufactured since the early 1990s are equipped with this safety feature.

Garage door genie will not close.

See your owner s manual for more details. Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does. One sends a beam of infra red light to the other. The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors.

If your garage door won t close all the way the problem could be due to a blocked photo eye. Tools children s toys and other. Check that the emergency release cord has not been pulled. Wipe down the receiver with a damp cloth and check that.

General troubleshooting tips for what to check when your genie garage door opener is not working below. The method to reengage the carriage depends on the model of garage door opener you own. Your garage door may be disconnected from the opener. The transmitters remotes will not work to close the garage door.

Remove anything blocking the safe t beam at the base of the garage door. If anything interrupts this beam of light the garage door will not close and the ceiling light on the opener mechanism will flash as mentioned in the previous step. Confirm the safe t beam is correctly aligned. The photo eye components consist of two pieces that align face to face across each side of the garage door roughly four feet above the ground.

You will find that the door will only move an inch or so in the close direction and reverse. This is one of the sensors.